Step 1

Right click on the network icon in the system tray and then click "Open Network and Sharing Center".

Step 2

Click "Set up a new connection or network".

Step 3

Select "Connect to a workplace" and click "Next".

Step 4

Click "Use my Internet connection (VPN)".

Step 5

Fill form with values shown below. Check "Don't connect now..." and then click "Next".

Internet address: ca-qc.trust.zone
Destination name: Trust.Zone-Canada-Quebec

Step 6

Enter your Trust.Zone's VPN login credentials, check "Remember this password" and then click "Create".

Username: HIDDEN. Log in or Sign up to see.
Password: HIDDEN. Log in or Sign up to see.

Step 7

Click "Close" in order to close wizard.

Step 8

Click "Change adapter settings" in left pane of "Network and Sharing center".

Step 9

Left click the VPN network adapter and then click "Change settings of this connection".

Step 10

Switch to the tab "Security", select Type of VPN "Layer 2 Tunneling Protocol with IPsec (L2TP/IPsec)" and take over the settings from the screenshot. Then click on "Advanced settings".

Step 11

Choose "Use preshared key...", the key is: trustzone and click "OK". Then click "OK" again in order to close connection properties.

Step 12

Click the network icon in the system tray, select VPN connection Trust.Zone-Canada-Quebec and click "Connect".

Step 13

Click "Connect" in dialog window.

Step 14

If connection has been successfully established, it displays "Connected". You can manage your VPN connections in the "Network and Sharing Center" > "Change adapter settings".

Connection check

Open Trust.Zone Main page or reload it if it is already open in order to check if your connection with Trust.Zone VPN is established correctly.
You can also visit our Connection Check Page.